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Item: 3425-CH
Ideal if you have low water pressure. Next shipment due early December. No Pre orders!
| Buy 2 | Pay $270.00/ea |
| Buy 3 | Pay $265.00/ea |
| Buy 4+ | Pay $260.00/ea |
Free delivery within Australia for all orders $99 or more. Orders under $99 incur a $7.95 delivery fee.
We offer free returns & a 30-day money back guarantee on any purchase that does not meet your expectations. Simply email us at hello@hoselink.com.au
Shop now, pay later. Always interest-free.
We've made it easier than ever to get what you want, when you want it.
Helpful additions to the Hi-Flow 25m Retractable Hose Reel | Charcoal
Out of more than 73,000 eligible nominations, Hoselink’s Retractable Hose Reels have been selected as winners of the ProductReview.com.au Awards for 2023. These winners represent the best and most reliable purchasing choices available to Australian consumers in 2022.
Our latest innovation in sprayers will make your watering experience the best it has EVER been! Leveraging our extensive knowledge and experience in watering excellence along with feedback from our customers, we designed this sprayer in-house to create a product that is not only a delight to use but has been designed to withstand tough Aussie conditions.
Built tough for Aussie conditions, you can count on these hard wearing long lasting hose fittings to NEVER burst off your hose!
All Charcoal Hoselink Retractable Hose Reels come fitted with a Charcoal 2m leader hose, allowing you to connect your reel to the tap!
The universal mounting bracket is one size fits all so you can use it with whichever size Hose Reel you own! Whether you mount your reel on a wall or post, you'll have guaranteed stable support.
| Model Name | Hi-flow 25m Retractable Hose Reel - Charcoal |
| Model Number | 3425-CH |
| Material |
Reel/bracket (polypropylene), hose (PVC), screws/pins (stainless steel), plugs (plastic) Hoses are BPA, lead and PFAS free |
| Colour | Charcoal |
| Hose Reel Dimensions | H49cm x W27cm x D61cm |
| Mounted Hose Reel Dimensions |
D71cm (when facing out) |
| Universal Bracket Dimensions | H20cm x W10.5cm x D16cm |
| Weight |
Reel + Fittings - 14.12kg Boxed Weight - 15.4kg |
| Fitting Size | 14mm fittings specifically designed for use with this hose reel only. |
| Compatibility | The 14mm connectors can be used with any standard Hoselink 12mm fittings and watering accessories. |
| Maximum Pressure | 150psi |
| Maximum Water Temperature | 40 degrees |
| UV Resistant | Yes |
| Wall Mounted | Yes |
| Leader Hose | 2m |
| Assembly Required | Yes (refer to product manual for required tools) |
| Use with Water Tanks | Yes |
| Warranty | 2 years |
Not sure where to start? Download a manual for this product in a PDF format
Q. Can I put my own hose in this hose reel?
A. No, you cannot put your own hose into the reel nor replace the hose in the reel. The retraction mechanism operates via a spring, and is fitted at the factory.
Q. Which hose from your range comes in the hose reel?
A. This product uses a specifically designed hose for use in the retractable hose reel unit.
Q. Does the hose in the hose reel kink?
A. This hose has been specifically designed for use in an auto rewind hose reel unit and must be soft and pliable so that it retracts easily back into the unit. Although this hose is not designed for kink-resistance specifically, using a hose reel greatly reduces the chance of a kink occuring. This is due to only using the correct length of hose for the task at hand so there is no extra hose for a tangle or kink to occur. In addition, the retraction mechanism on the reel ensures that the hose is always reeled back in a straight line, so the hose does not get twisted (a common cause of kinks).
Q. My tap is 3m away from where I need to put the hose reel. What can I do?
A. You can add an additional length of hose to the leader hose in order to reach the water supply. To do this, you will need a suitable length of hose with Hoselink connectors on either end. If you have a suitable hose length for this purpose, we recommend purchasing a Hose Joiner Set (2410). Alternatively, we sell Leader Hose Extensions in 1.5m and 5m lengths pre-fitted with connectors, for your convenience.
Q. Does the hose reel have to be mounted?
A. Yes, because it uses tension for retraction and extension, the hose reel unit must be mounted for correct operation to a solid wall or post.
Q. What surfaces can I mount the hose reel to and how?
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Wall Type |
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Requires masonry drill bit |
Flat wooden, weatherproof backing board needed for uneven surfaces. |
Wooden backing board must be anchored into a stud behind the material. At least one screw top and bottom must be used to secure board into stud. |
Use the hammer setting on your power or a rotary drill (start off with the normal drill setting) |
Spearhead drill to start holes |
Anchor plugs with Sika Flex. |
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Concrete |
✓ |
X |
X
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✓ |
X
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X
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Brick |
✓ |
X
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X
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✓ |
X
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X
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Steel |
X
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X
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✓ |
X
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X
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X
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Colourbond |
X
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✓ |
✓ |
X
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X
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X
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Wood |
X
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X
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X
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X
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X
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X
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Hebel |
✓ |
X
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X
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X
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X
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✓ |
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Plaster * |
X
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X
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✓ |
X
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✓ |
X
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Render * |
✓ |
X
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X
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X
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✓ |
X
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EPS |
X
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X
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X
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X
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X
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X
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Weather Board |
X
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✓ |
✓ |
X |
X |
X |
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Tiles |
✓
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X |
✓
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X
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✓ |
X |
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Cladding |
X |
✓ |
✓ |
X |
X |
X |
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Pavers |
✓
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X
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X
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✓ |
X |
X |
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Sandstone |
✓
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X |
X |
✓
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X
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✓ |
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Besa Block |
✓ |
X |
X |
✓ |
X |
✓ |
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Stucco* |
✓
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X
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X
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X |
✓
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X
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* Dependant on substrate material
Q. If I would like to mount the reel onto a post, how deep should the post be into the ground?
A. The post depth required depends on a number of factors, including how hard packed the soil is and how much concrete is used. We suggest 0.5m as a safe depth for the post before pouring the concrete. In addition, we would recommend that the hole be 30cm square to provide enough concrete to keep the hose reel firmly in place. Hoselink's Retractable Mounting Post is the perfect solution.
Q. What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Q. Can I use the Retractable Hose Reels with hot water?
A. No, they are not recommended for use with hot water. Maximum water temperature is 40 degrees.
Q. Can I leave the tap turned on at all times?
A. We would recommend turning the water off at the tap at the end of each watering session. The increased pressure from the water may cause unnecessary wear to the internal mechanism of the hose reel, potentially shortening the life of the product.
AustraliaHose reel was delivered in quick time and appears high quality. So far we love using our hoselink, the water pressure is excellent and it is so convenient. It has made watering and all the other things we use the hose for so much easier and it is great to be able to wind the hose up so easily when we are finished. We love the colour and it looks great in our garden.
United States Australia AustraliaWonderful experience again. Excellent communication and products that do what they promise. Thanks
AustraliaOverall the product seems great. Very stylish and operators smoothly. Only comments I have for improvements would be increasing the counter bores on the wall bracket and a way to secure the twist lock connection for the wall tap. I don't like using wall plugs and use chemset studs. I found that using a M8 stud I couldn't get my 13mm socket in to do up the nut. As for the the connection to the wall tap, I found if there is a twist on the hose the wrong way the hose wants to twist itself off. Maybe a swirl design at this point or a click lock on/off feature. Cheers
AustraliaIt doesn’t retract easily like the 30m reel. You have to help the hose to retract .
Hi Charles, Thanks for your feedback. We are sorry to hear that this is the case. If you can email us directly with the order details and more details on what the issue is, we can provide the best solution for you. Thanks for your time! Kind regards,
AustraliaThe product is great. Best hose system we have ever had. But more importantly, the customer service is on par. Its very refreshing these days to have people actually care about their customers satisfaction. Great job guys!
Hi Rick, thank you for your review and feedback - greatly appreciated. Fantastic to hear you are loving your Hoselink set-up and are finding it the best system you have had! We always strive to provide good old-fashioned customer service as it can be hard to come by these days - glad you have found that to be the case. Kind regards, The Hoselink Team
AustraliaI have 2 x Hi-Flow and 1 x normal Hoselink hose. It is amazing the difference in pressure when using the Hi-Flow and of course the ease of rewinding can never be forgotten.
AustraliaGreat! Purchased for my daughter’s home in a bushfire region. Delivery was spectacularly quick and, true to form, all transactions and communication excellent.
AustraliaReally impressed with the complete unit, particularly the strong water flow !
