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Item: 3320WGN
Ideal for the average-sized yard.
| Buy 2 | Pay $210.00/ea |
| Buy 3 | Pay $205.00/ea |
| Buy 4+ | Pay $200.00/ea |
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Helpful additions to the 20m Retractable Hose Reel | Beige
Out of more than 73,000 eligible nominations, Hoselink’s Retractable Hose Reels have been selected as winners of the ProductReview.com.au Awards for 2023. These winners represent the best and most reliable purchasing choices available to Australian consumers in 2022.
Our latest innovation in sprayers will make your watering experience the best it has ever been! Leveraging our extensive knowledge and experience in watering excellence along with feedback from our customers, we designed this sprayer in-house to create a product that is not only easy to use but has been designed to withstand tough Aussie conditions.
Built tough for Aussie conditions, you can count on these hard-wearing, long-lasting hose fittings to NEVER burst off your hose!
All Hoselink Retractable Hose Reels come fitted with a 2m leader hose, allowing you to connect your reel to the tap.
The universal mounting bracket is one size fits all so you can use it with whichever size Hose Reel you own! Whether you mount your reel on a wall or post, you'll have guaranteed stable support.
| Model Name | 20m Retractable Hose Reel |
| Model Number | 3320WGN |
| Material |
Reel/bracket (polypropylene), hose (PVC), screws/pins (stainless steel), plugs (plastic) Hoses are BPA, lead and PFAS free |
| Colour | Beige |
| Hose Reel Dimensions | H41cm x W26.5cm x D50cm |
| Mounted Hose Reel Dimensions | D60cm (when facing out) D26.4cm (when pushed flat against wall) |
| Universal Bracket Dimensions | H20cm x W10.5cm x D16cm |
| Weight | Reel + Fittings - 9.95kg Boxed Weight - 10.7kg |
| Fitting Size | 12mm |
| Maximum Pressure | 150psi |
| Maximum Water Temperature | 40 degrees |
| UV Resistant | Yes |
| Wall Mounted | Yes |
| Leader Hose | 2m |
| Assembly Required | Yes (refer to product manual for required tools) |
| Use with Water Tanks | Yes* |
| Warranty | 2 years |
* There is some loss of pressure when using a Retractable Hose Reel (particularly the 20m, 25m and 30m models) with water supplied from a tank. Used in conjunction with a pump, pressure may be sufficient for normal use, however you should take this into consideration before purchasing. If pressure is very low, a regular hose may be more suitable.
Not sure where to start? Download a manual for this product in a PDF format
Q. Can I put my own hose in this hose reel?
A. No, you cannot put your own hose into the reel nor replace the hose in the reel. The retraction mechanism operates via a spring, and is fitted at the factory.
Q. Which hose from your range comes in the hose reel?
A. This product uses a specifically designed hose for use in the retractable hose reel unit.
Q. Does the hose in the hose reel kink?
A. This hose has been specifically designed for use in an auto rewind hose reel unit and must be soft and pliable so that it retracts easily back into the unit. Although this hose is not designed for kink-resistance specifically, using a hose reel greatly reduces the chance of a kink occuring. This is due to only using the correct length of hose for the task at hand so there is no extra hose for a tangle or kink to occur. In addition, the retraction mechanism on the reel ensures that the hose is always reeled back in a straight line, so the hose does not get twisted (a common cause of kinks).
Q. My tap is 3m away from where I need to put the hose reel. What can I do?
A. You can add an additional length of hose to the leader hose in order to reach the water supply. To do this, you will need a suitable length of hose with Hoselink connectors on either end. If you have a suitable hose length for this purpose, we recommend purchasing a Hose Joiner Set (2410). Alternatively, we sell Leader Hose Extensions in 1.5m and 5m lengths pre-fitted with connectors, for your convenience.
Q. Does the hose reel have to be mounted?
A. Yes, because it uses tension for retraction and extension, the hose reel unit must be mounted for correct operation to a solid wall or post.
Q. What surfaces can I mount the hose reel to and how?
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Wall Type |
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Requires masonry drill bit |
Flat wooden, weatherproof backing board needed for uneven surfaces. |
Wooden backing board must be anchored into a stud behind the material. At least one screw top and bottom must be used to secure board into stud. |
Use the hammer setting on your power or a rotary drill (start off with the normal drill setting) |
Spearhead drill to start holes |
Anchor plugs with Sika Flex. |
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Concrete |
✓ |
X |
X
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✓ |
X
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X
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Brick |
✓ |
X
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X
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✓ |
X
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X
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Steel |
X
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X
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✓ |
X
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X
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X
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Colourbond |
X
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✓ |
✓ |
X
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X
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X
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Wood |
X
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X
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X
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X
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X
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X
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Hebel |
✓ |
X
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X
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X
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X
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✓ |
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Plaster * |
X
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X
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✓ |
X
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✓ |
X
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Render * |
✓ |
X
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X
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X
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✓ |
X
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EPS |
X
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X
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X
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X
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X
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X
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Weather Board |
X
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✓ |
✓ |
X |
X |
X |
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Tiles |
✓
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X |
✓
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X
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✓ |
X |
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Cladding |
X |
✓ |
✓ |
X |
X |
X |
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Pavers |
✓
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X
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X
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✓ |
X |
X |
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Sandstone |
✓
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X |
X |
✓
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X
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✓ |
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Besa Block |
✓ |
X |
X |
✓ |
X |
✓ |
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Stucco* |
✓
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X
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X
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X |
✓
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X
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* Dependant on substrate material
Q. If I would like to mount the reel onto a post, how deep should the post be into the ground?
A. The post depth required depends on a number of factors, including how hard packed the soil is and how much concrete is used. We suggest 0.5m as a safe depth for the post before pouring the concrete. In addition, we would recommend that the hole be 30cm square to provide enough concrete to keep the hose reel firmly in place. Hoselink's Retractable Mounting Post is the perfect solution.
Q. What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Q. Can I use the Retractable Hose Reels with hot water?
A. No, they are not recommended for use with hot water. Maximum water temperature is 40 degrees.
Q. Can I leave the tap turned on at all times?
A. We would recommend turning the water off at the tap at the end of each watering session. The increased pressure from the water may cause unnecessary wear to the internal mechanism of the hose reel, potentially shortening the life of the product.
AustraliaFrom order to delivery, then use is as simple as ABC. Quick and easy ordering, super fast dispatch and delivery. You don't have to be a brain surgeon to connect the reel and fittings. Easy reel return.. I have 2 of my own plus have ordered for family and friends and they are all very happy..
AustraliaI have friends who had this Hoselink product and were very complimentary. I decided to upgrade my difficult to use hose reel. After 2 weeks I am extremely happy with its performance. Regards Craig
United StatesThis is a superior item with outstanding hose retraction. I have arthritis in my hands and would prefer a trigger hose fitting.
AustraliaTHESE HOSE REELS ARE VERY RELIABLE LONG AS USERS RETRACT THEM AS PER INSTRUCTIONS
AustraliaI cannot believe that you would not include your inexpensive adapter as part of the purchase of your retractable hose! It was highly recommended by family and has just been installed on the wall. It looks great and I’m told it works well, but I can’t attach it to my watering system or use Seasol without this adapter. My son in law has cobbled something together for me while I wait for it to arrive, having paid almost as much for delivery as for the adapter….
Australia Australia AustraliaExcept for the delay in delivery I am very happy with the unit. It was easy to install and works just like my other one.
AustraliaProduct is great and the wife loves it because it is easy to use and doesn’t leek
AustraliaGenerally a great product however a few issues already. 1. To shorten the leader hose I have had to order 3 new connections as getting the existing ones off has proven impossible. I have removed the split ring but the hose will not release, even using two people, one to hold the hose and one tugging on the connection. I will have to cut them off and use fresh ones when they arrive. I have already ordered which has cost me an extra $50. 2. A few of the adaptors for HP cleaners and sprinklers etc... would be nice to have included within the standard purchase. I have had to buy these separately after realising I could not use Hoselink with another product. 3. One of the connections between the spray nozzle and hose is leaking. I have applied some 'Hydr-O-seal' and used a new O ring but it still leaks. The fitting appears like it may have a defect as when put together they do not fit flush like the others. 4. I have had jamming issues while retracting the hose. It has released only once I have turned the hose off and released the pressure. I know this is an issue with other brands I have used in the past. I was hopping this wouldn't be a problem with yours. Hoping this doesn't become to frequent. Michael Bogle.
