Website Terms of Use

HoselinkLoyalty Program Launch Campaign Mystery Box Giveaway

Introduction 

  1. The Hoselink marketing campaign is promoted by Hose-Pro International, ABN: 33 096 552 751, Address: 1/108 Old Pittwater Road, Brookvale, NSW, 2100, Australia, Ph 1300 900 617. 
  2. Entering the promotion constitutes acceptance of these terms and conditions. 
  3. Authorised under NSW Authority No. TP/04272, ACT Permit No. TP 25/00826 and SA Permit No. T25/608. 

Start and end date/time 

3. The promotion commences Monday, 00:00 AEST 12th May 2025, and ends Sunday, 23:59 AEST 1st June 2025.   

Eligibility to Enter 

4. Entry is open to all Australian residents aged 18 years or over who sign up to the Hoselink “Plant Pals” loyalty program during the promotion period.  

5. Entry excludes: 

a) employees or contractors of Hose-Pro International or any organisation associated with the promotion or provision of the gift/prize, or their related corporate bodies or associates or any of their agencies involved with the promotion.  

b) Entry excludes the spouse, de facto spouse, parent, child or sibling (whether natural or by adoption) of such an employee or other person as described in clause 5(a) above. 

How to Enter 

6. Sign up to the Hoselink “Plant Pals” loyalty program during the promotion period at Hoselink.com.au. 

7. One (1) entry per new loyalty program member sign-up during the promotion period. 

8. Hose-Pro International is not responsible for any late, lost or misdirected entries or technical malfunctions that may occur. 

9. By submitting an entry to this promotion entrants consent to receive promotional and other marketing messages from Hose-Pro International for the duration of their subscription to Hose-Pro International’s marketing channels. 

Prize Allocation 

10. The Promotion is a game of chance, winners will be selected via online random draw on Tuesday 3rd June 2025. 

11. All Prize selections will be conducted at 1:00 PM AEST at Level 2, 11 York St, Sydney NSW 2000. 

Prize Details 

12. There are 100 prizes to be won. Each winner will be awarded one (1) “Plant Pals Mystery Box” in the order they were drawn as follows:  

- Prizes 1-25: Hoselink digital gift card to the value of RRP$309. 

- Prizes 26-50: Hoselink selection of products to the value of RRP$250. 

- Prizes 51-75: Hoselink selection of products to the value of RRP$200. 

- Prizes 76-100: Hoselink selection of products to the value of RRP$100. 

Hoselink selection of products will contain items from any of the products in the Hoses & Reels, Connectors, Watering, Solar Lights or Gardening range. The full range can be found at https://www.hoselink.com.au 

13. The total RRP value of all 100 prizes is $21,475. 

14. Prizes are not transferable and not exchangeable, and no cash alternatives will be provided, unless otherwise stated. 

15. If any Prize (or part of any Prize) is unavailable, Hose-Pro International, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a Prize to the equal value and/or specification, subject to any written directions from a regulatory authority. 

Winner Notification 

16. Winners will be notified via email within five (5) business days of the prize draw with instructions on how to claim the prize. Winners last name, initial of the first name and postcode will also be published on Terms & Conditions | Hoselink on Monday 9th June 2025. 

17. Winners must respond within 14 days of the prize draw by Wednesday 17th June 2025 to claim their prize and confirm their mailing address for distribution of the prizes.  

18. Failure to respond within this timeframe will result in forfeiture of the prize, and a new winner will be selected. A redraw will be conducted in the same manner on Thursday 18th June 2025, at the same location, time and from the same pool of Eligible Entrants as the first draw. The Redraw Winner will be contacted in writing by email or direct message within two (2) business days of the redraw. Winners last name, initial of the first name and postcode will also be published on Terms & Conditions | Hoselink on Monday 23rd June 2025. 

Prize Delivery 

19. Prizes will be delivered to the winners’ nominated address within five-ten (5-10) business days of confirmation of their details. 

Publicity 

20. Hose-Pro International reserve the right to use the winners’ names and images for promotional purposes. By entering this promotion, participants agree to this. 

General 

21. Hose-Pro International has the right to disqualify any Entrant or Voter that it deems to have cheated or not complied with the Terms and Conditions. 

22. Hose-Pro International reserves the right to verify the validity of entries and reserves the right to disqualify any Entrant for tampering with the entry process. The use of any automated entry software or any mechanical, electronic or other means that allows an Entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that Entrant invalid. 

23. If for any reason the conduct or operation of the promotion is interfered with or disrupted in any way (including by vandalism, power failures, natural disasters, acts of God, civil unrest, strikes, computer bugs or viruses, tampering or technical failures), Hose-Pro International reserves the right to cancel, terminate, modify or suspend or recommence the promotion, subject to approval of the relevant authorities. 

24. Hose-Pro International is not liable for any loss or damage whatsoever which is suffered, including but not limited to indirect or consequential loss, or for personal injury suffered or sustained during the course of accepting or using the prize, except for any liability which cannot be excluded by law. 

25. Hose-Pro International assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) Hose-Pro International or any Eligible Entrant, (ii) any theft, destruction or unauthorized access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Promotion; (iv) any incorrect or incomplete information which may be communicated in the course of the administering this Promotion (whether as a result of one of the foregoing causes or otherwise). 

26. Each entry becomes the property of Hose-Pro International. All details will be held in accordance with Hose-Pro International’s Privacy Policy which can be accessed by visiting Privacy Policy | Hoselink 

27. If there is a dispute as to the identity of an entrant, Hose-Pro International reserves the right, in its sole discretion, to determine the identity of the entrant. 

28. Any cost associated with accessing the competition website is the entrant’s responsibility and is dependent on the Internet service provider used. 

29. Hose-Pro International bears no responsibility for events relating to or as a result of a scam or fraud account impersonating Hose-Pro International’s page. 

General Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hose Pro International’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

        The term ‘Hose Pro International Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 1 / 108 Old Pittwater Road, Brookvale, 2100, NSW. Our company registration number is [ABN: 33 096 552 751 Sydney]. The term ‘you’ refers to the user or viewer of our website.

        The use of this website is subject to the following terms of use:

        • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
        • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
        • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
        • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
        • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
        • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
        • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
        • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
        • User Content: You may be able to post user-generated content, such as comments (“User Content”) on the Website.  You will remain the owner of the User Content.  By posting User Content, you grant Hose Pro International Pty Ltd license to use, copy, publicly display, reformat, edit, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with Hose Pro International Pty Ltd.