Website Terms of Use

Hoselink Terms & Conditions | Win a $500 Hoselink Gift Card 


Full T&Cs:
 

Introduction 

1. The Hoselink '$500 Gift Card Giveaway' competition (the “Competition”) is promoted by Hose-Pro International Pty Ltd (“Hoselink”), ABN: 33 096 552 751. Address: 1/108 Old Pittwater Road, Brookvale, NSW, 2100, Australia. Ph 1300 900 617. 

2. The Competition commences on 8th August 2026, and entries close 23:59 AEST 11th August 2026. Entries received after this time will not be accepted. 

3. The Competition is conducted on Instagram via Hoselink’s official account, @hoselinkaustralia. The Competition is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc. Entrants release Instagram and Meta from any and all liability in connection with the Competition. 

4. Anyone who enters the Competition (an “Entrant”) will be deemed to have understood these terms and conditions and will be bound by them. 

Eligibility to Enter 

5. The Competition is open to all Australian residents aged 18 years or over. Employees of Hose-Pro International, their friends and family, and any persons deemed to have an association with the promotion are not eligible to enter. 

6. By entering the Competition, you confirm that you are eligible to do so and that you are eligible to receive any prize that may be awarded to you. 

7. It is a condition of entry that Entrants agree to subscribe to Hoselink email marketing. Entrants may unsubscribe at any time after the Competition has been drawn. 

How to Enter 

8. To enter, Entrants must complete all of the following steps during the Competition period: 

i. Follow @hoselinkaustralia on Instagram; 

ii. Tag a friend in the comments of the giveaway post; 

iii. Comment ‘giveaway’ on the giveaway post; and 

iv. Reply to the direct message received from @hoselinkaustralia with your email address to subscribe to Hoselink email marketing. 

9. All four steps must be completed before the Competition closes for an entry to be valid. Incomplete entries will not be included in the draw. 

10. Limit of one (1) entry per person. Additional comments or tagging additional friends will not earn additional entries. 

11. Tagged accounts must be real people. Entries tagging fake, spam, brand, celebrity, or duplicate accounts will be deemed invalid. 

12. Entrants with private Instagram accounts must ensure Hoselink is able to verify that all entry steps have been completed. Entries that cannot be verified may be deemed invalid. 

13. No purchase is necessary to enter the Competition. 

The Prize 

14. There will be one (1) winner. The prize is one (1) digital Hoselink gift card to the value of AU$500, redeemable at hoselink.com.au. 

15. The gift card will be delivered electronically to the email address provided by the winner and is valid for three (3) years from the date of issue. 

16. The prize is non-transferable and non-exchangeable, and no cash alternative will be provided. The gift card cannot be redeemed for cash. 

17. Hoselink reserves the right to substitute the prize with a prize of equal or greater value if circumstances beyond its control require it to do so. 

Winner Draw and Announcement 

18. The winner will be drawn at random from all valid entries using a random name generator on 12th August 2026. 

19. The winner will be notified via email and via direct message from @hoselinkaustralia on Instagram. 

20. To claim the prize, the winner will be required to provide their first and last name, email address, phone number, and residential address. 

21. Hoselink will make two attempts to contact the winner. If the winner does not respond within 14 days of the second attempt, they forfeit their right to the prize, and Hoselink reserves the right to select and notify a new winner in the same manner. 

22. The winner’s first name may be announced on Hoselink’s social media channels. 

23. Hoselink will only contact Entrants from its official Instagram account, @hoselinkaustralia, or an official @hoselink.com.au email address. Hoselink will never ask Entrants for payment, bank details, or credit card information. Please be aware of scam accounts impersonating Hoselink. 

Data Protection and Publicity 

24. As an Entrant, you agree that any personal information you provide when entering the Competition will be used by Hose-Pro International for the purposes of administering the Competition and, where you have subscribed, for Hoselink email marketing in accordance with Hoselink’s Privacy Policy. 

25. Personal information collected will not be passed on to any third party. 

Limitation of Liability 

26. Hose-Pro International accepts no liability for any damage, loss, injury, or disappointment suffered by any Entrant as a result of participating in the Competition or being selected as the winner. 

27. Hose-Pro International and its associated agencies and companies will not be liable for any misadventure, accident, injury, loss (including but not limited to consequential loss) or claim that may occur during the draw, in the participation in the prize, or as a consequence of late, lost, or misdirected entries or technical malfunctions. 

Indemnity 

28. Entrants agree to indemnify and hold Hoselink, its officers, employees, agents, and representatives harmless from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including legal fees, arising out of or in connection with any breach of these terms and conditions. 

Release 

29. By participating in the Competition, Entrants release Hose-Pro International from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Competition or the prize. 

30. These terms and conditions have been drafted to comply with Australian law, and Entrants are encouraged to seek legal advice if they have any concerns or questions regarding their rights and obligations under these terms. 

General 

31. Hose-Pro International reserves the right, at any time and without prior notice, to cancel the Competition or amend these terms and conditions. 

32. Hoselink reserves the right to disqualify any entry which, in its reasonable opinion, breaches these terms and conditions, is made using automated means, or involves fraudulent activity. 

33. Hoselink is not responsible for any lost or misdirected entries or technical malfunctions that may occur. 

34. By participating in this Competition, Entrants agree to be bound by these terms and conditions. 

Contact Information 

If you have any questions or concerns regarding this Competition, please contact us at hello@hoselink.com.au or phone us on 1300 900 617 (Monday – Friday, 9am to 5pm). 

By entering the $500 Gift Card Giveaway, you acknowledge that you have read and understood these terms and conditions and agree to abide by them. Good luck to all participants! 

General Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hose Pro International’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

        The term ‘Hose Pro International Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 1 / 108 Old Pittwater Road, Brookvale, 2100, NSW. Our company registration number is [ABN: 33 096 552 751 Sydney]. The term ‘you’ refers to the user or viewer of our website.

        The use of this website is subject to the following terms of use:

        • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
        • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
        • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
        • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
        • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
        • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
        • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
        • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
        • User Content: You may be able to post user-generated content, such as comments (“User Content”) on the Website.  You will remain the owner of the User Content.  By posting User Content, you grant Hose Pro International Pty Ltd license to use, copy, publicly display, reformat, edit, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with Hose Pro International Pty Ltd.

         

        Hoselink Commercial Membership – Terms & Conditions

        Last Updated: 17/07/2025

        By applying for and using your Hoselink Commercial Membership, you agree to the following terms. Please read them carefully.

        Eligibility & Application

        Hoselink Commercial is available to approved businesses only (e.g. landscapers, retailers, tradies, property managers). Membership is granted at Hoselink’s sole discretion.

        Submitting an application does not guarantee approval. You will be notified of your application outcome within 5 business days of submission. By submitting an application, you agree to be bound by these Terms upon approval.

        Membership Benefits

        As a Commercial Member, you gain access to:

        1. Exclusive pricing
        2. Priority support
        3. Dedicated ordering portal
        4. Access to marketing materials (where applicable)
        5. Access to wholesale-only promotions (note: commercial members do not have access to general customer promotions or Hoselink’s customer loyalty program)

        Resale Restrictions

        You may not sell Hoselink products online without prior consent, including but not limited to:

        1. Your own website
        2. Amazon, eBay, or any other online marketplace
        3. Social media marketplaces (e.g. Facebook Marketplace, Instagram Shop, TikTok Shop)

        You may sell in-store or directly to clients as part of your trade or service offering (e.g. installation, landscaping jobs, etc.).

        Violation of these rules may result in suspension or termination of your membership.

        Pricing & Ordering

        1. All commercial pricing is confidential and for your business use only.
        2. Orders must be placed via the official Hoselink Commercial Portal or Sales Team.

        Advertising & Digital Use

        Members are strictly prohibited from:

        1. Running paid search or social media advertisements using Hoselink branding or product names
        2. Purchasing domain names, ad keywords, or search terms that include “Hoselink” or any Hoselink product names (including variations or misspellings)
        3. Creating or implying official association in advertising without written approval

        Intellectual Property

        All branding, product imagery, and marketing assets remain the property of Hose Pro International. Do not use our assets for promotion without prior written approval.

        Returns & Warranty

        Standard product warranties apply. You are responsible for managing returns or warranty claims with your end customers unless otherwise agreed.

        Termination

        Hoselink reserves the right to terminate or suspend membership at any time if terms are breached or if misuse is suspected.

        Changes to Terms

        We may update these Terms at any time. Continued use of your membership means you accept the latest version. Wherever possible, Hoselink will provide notice in advance of changes.

        Governing Law

        These Terms are governed by the laws of New South Wales, Australia.

        Contact Us

        Questions? Email the Hoselink Commercial Team at commercial@hoselink.com.au