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Helpful additions to the Hi-Flow 25m Retractable Hose Reel | Beige
Model Name | Hi-flow 25m Retractable Hose Reel |
Model Number | 3425WGN |
Material |
Reel/bracket (polypropylene), hose (PVC), screws/pins (stainless steel), plugs (plastic) Hoses are BPA, lead and PFAS free |
Colour | Beige |
Hose Reel Dimensions | H49cm x W27cm x D61cm |
Mounted Hose Reel Dimensions |
D71cm (when facing out) |
Universal Bracket Dimensions | H20cm x W10.5cm x D16cm |
Weight |
Reel + Fittings - 14.12kg Boxed Weight - 15.4kg |
Fitting Size | 14mm fittings specifically designed for use with this hose reel only. |
Compatibility | The 14mm connectors can be used with any standard Hoselink 12mm fittings and watering accessories. |
Maximum Pressure | 150psi |
Maximum Water Temperature | 40 degrees |
UV Resistant | Yes |
Wall Mounted | Yes |
Leader Hose | 2m |
Assembly Required | Yes (refer to product manual for required tools) |
Use with Water Tanks | Yes |
Warranty | 2 years |
Not sure where to start? Download a manual for this product in a PDF format
Q. Can I put my own hose in this hose reel?
A. No, you cannot put your own hose into the reel nor replace the hose in the reel. The retraction mechanism operates via a spring, and is fitted at the factory.
Q. Which hose from your range comes in the hose reel?
A. This product uses a specifically designed hose for use in the retractable hose reel unit.
Q. Does the hose in the hose reel kink?
A. This hose has been specifically designed for use in an auto rewind hose reel unit and must be soft and pliable so that it retracts easily back into the unit. Although this hose is not designed for kink-resistance specifically, using a hose reel greatly reduces the chance of a kink occuring. This is due to only using the correct length of hose for the task at hand so there is no extra hose for a tangle or kink to occur. In addition, the retraction mechanism on the reel ensures that the hose is always reeled back in a straight line, so the hose does not get twisted (a common cause of kinks).
Q. My tap is 3m away from where I need to put the hose reel. What can I do?
A. You can add an additional length of hose to the leader hose in order to reach the water supply. To do this, you will need a suitable length of hose with Hoselink connectors on either end. If you have a suitable hose length for this purpose, we recommend purchasing a Hose Joiner Set (2410). Alternatively, we sell Leader Hose Extensions in 1.5m and 5m lengths pre-fitted with connectors, for your convenience.
Q. Does the hose reel have to be mounted?
A. Yes, because it uses tension for retraction and extension, the hose reel unit must be mounted for correct operation to a solid wall or post.
Q. What surfaces can I mount the hose reel to and how?
Wall Type |
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Requires masonry drill bit |
Flat wooden, weatherproof backing board needed for uneven surfaces. |
Wooden backing board must be anchored into a stud behind the material. At least one screw top and bottom must be used to secure board into stud. |
Use the hammer setting on your power or a rotary drill (start off with the normal drill setting) |
Spearhead drill to start holes |
Anchor plugs with Sika Flex. |
Concrete |
✓ |
X |
X
|
✓ |
X
|
X
|
Brick |
✓ |
X
|
X
|
✓ |
X
|
X
|
Steel |
X
|
X
|
✓ |
X
|
X
|
X
|
Colourbond |
X
|
✓ |
✓ |
X
|
X
|
X
|
Wood |
X
|
X
|
X
|
X
|
X
|
X
|
Hebel |
✓ |
X
|
X
|
X
|
X
|
✓ |
Plaster * |
X
|
X
|
✓ |
X
|
✓ |
X
|
Render * |
✓ |
X
|
X
|
X
|
✓ |
X
|
EPS |
X
|
X
|
X
|
X
|
X
|
X
|
Weather Board |
X
|
✓ |
✓ |
X |
X |
X |
Tiles |
✓
|
X |
✓
|
X
|
✓ |
X |
Cladding |
X |
✓ |
✓ |
X |
X |
X |
Pavers |
✓
|
X
|
X
|
✓ |
X |
X |
Sandstone |
✓
|
X |
X |
✓
|
X
|
✓ |
Besa Block |
✓ |
X |
X |
✓ |
X |
✓ |
Stucco* |
✓
|
X
|
X
|
X |
✓
|
X
|
* Dependant on substrate material
Q. If I would like to mount the reel onto a post, how deep should the post be into the ground?
A. The post depth required depends on a number of factors, including how hard packed the soil is and how much concrete is used. We suggest 0.5m as a safe depth for the post before pouring the concrete. In addition, we would recommend that the hole be 30cm square to provide enough concrete to keep the hose reel firmly in place. Hoselink's Retractable Mounting Post is the perfect solution.
Q. What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Q. Can I use the Retractable Hose Reels with hot water?
A. No, they are not recommended for use with hot water. Maximum water temperature is 40 degrees.
Q. Can I leave the tap turned on at all times?
A. We would recommend turning the water off at the tap at the end of each watering session. The increased pressure from the water may cause unnecessary wear to the internal mechanism of the hose reel, potentially shortening the life of the product.
Brought 2 not happy with the quality
Hi Luke, thank you kindly for taking the time to leave us a review. We appreciate your concerns. We are sorry to hear you are not happy with the quality of the hose. Please give us a call at 1300 900 617 and we can discuss this further. Hope we hear from you soon! Thanks, The Hoselink Team.
Quite positive. It is solid and works very well. I run off tank water with a pressure pump, hence the decision to go with the Hi-Flow option. Becomes quite unobtrusive when it is swung against the wall. The hose appears to be of good quality - and I suspect because of the retracting feature of the reel, the hose is not prone to kinking - it comes straight out of the reel good to go, no untangling required. It DEFINATELY requires the swivel hose fitting however - unlike a typical bayonet hose fitting, there is no rotation possible with your watering implement, and the swivel fitting makes it much easier to use.
Thank you for taking the time to leave a review James! I am pleased to hear you love our Hose Reels as much as we do! Happy Watering
Love it...as all the others I have purchased from you
A quality product that looks like time and thought have gone into the fittings and even the 180 degree swivel is amazing for reaching all the garden. Highly Recommend this product
A superb piece of equipment. Connectors solve the age-old issue. Pulls out and retracts very easily. No kink hose.
It’s a very good product and better than any similar unit I’ve used before.
This hose is a great improvement on the original hose which I ordered. It’s gravity fed, and works well enough without an electric pump. Thank you for your good service.
Absolutely fantastic our first one is 7years old and never been fixed or repaired still working as if’s new
I own a small acreage farm that has a 30 tree orchard, hothouse, shade house and 5 raised gardens for veggies. I've struggled for years dragging hoses from one end of the property to the other. Bought Nylex and Pope reels in the past and had them constantly burst due to poor fittings and rotting due to sun damage. Gave up on reels altogether and went back to dragging 50m lengths of hose around. Bought my first Hoselink reel in 2018 after seeing a commercial on TV and never looked back. Fittings never burst, the hose retracting device still works perfectly and nether the hose or reel box is sun perished. Just bought my 3rd Hoselink reel for the new shade and glass houses. They cost more but in the long run, worth every cent.
Thank you for taking the time to leave a review Gary! Wow third Hose Reel, thank you for being such an avid supporter of Hoselink! Enjoy your gardening
The new hose seems to be working very well and it is much easier to use than the old one that I’ve been fighting with for years! Thank you.