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Helpful additions to the Hi-Flow 25m Retractable Hose Reel | Beige
Installation made easy
Buy 2+ (Save 20%) | *excludes mounting post installation |
Model Name | Hi-flow 25m Retractable Hose Reel |
Model Number | 3425WGN |
Material |
Reel/bracket (polypropylene), hose (PVC), screws/pins (stainless steel), plugs (plastic) Hoses are BPA, lead and PFAS free |
Colour | Beige |
Hose Reel Dimensions | H49cm x W27cm x D61cm |
Mounted Hose Reel Dimensions |
D71cm (when facing out) |
Universal Bracket Dimensions | H20cm x W10.5cm x D16cm |
Weight |
Reel + Fittings - 14.12kg Boxed Weight - 15.4kg |
Fitting Size | 14mm fittings specifically designed for use with this hose reel only. |
Compatibility | The 14mm connectors can be used with any standard Hoselink 12mm fittings and watering accessories. |
Maximum Pressure | 150psi |
Maximum Water Temperature | 40 degrees |
UV Resistant | Yes |
Wall Mounted | Yes |
Leader Hose | 2m |
Assembly Required | Yes (refer to product manual for required tools) |
Use with Water Tanks | Yes |
Warranty | 2 years |
Not sure where to start? Download a manual for this product in a PDF format
Q. Can I put my own hose in this hose reel?
A. No, you cannot put your own hose into the reel nor replace the hose in the reel. The retraction mechanism operates via a spring, and is fitted at the factory.
Q. Which hose from your range comes in the hose reel?
A. This product uses a specifically designed hose for use in the retractable hose reel unit.
Q. Does the hose in the hose reel kink?
A. This hose has been specifically designed for use in an auto rewind hose reel unit and must be soft and pliable so that it retracts easily back into the unit. Although this hose is not designed for kink-resistance specifically, using a hose reel greatly reduces the chance of a kink occuring. This is due to only using the correct length of hose for the task at hand so there is no extra hose for a tangle or kink to occur. In addition, the retraction mechanism on the reel ensures that the hose is always reeled back in a straight line, so the hose does not get twisted (a common cause of kinks).
Q. My tap is 3m away from where I need to put the hose reel. What can I do?
A. You can add an additional length of hose to the leader hose in order to reach the water supply. To do this, you will need a suitable length of hose with Hoselink connectors on either end. If you have a suitable hose length for this purpose, we recommend purchasing a Hose Joiner Set (2410). Alternatively, we sell Leader Hose Extensions in 1.5m and 5m lengths pre-fitted with connectors, for your convenience.
Q. Does the hose reel have to be mounted?
A. Yes, because it uses tension for retraction and extension, the hose reel unit must be mounted for correct operation to a solid wall or post.
Q. What surfaces can I mount the hose reel to and how?
Wall Type |
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Requires masonry drill bit |
Flat wooden, weatherproof backing board needed for uneven surfaces. |
Wooden backing board must be anchored into a stud behind the material. At least one screw top and bottom must be used to secure board into stud. |
Use the hammer setting on your power or a rotary drill (start off with the normal drill setting) |
Spearhead drill to start holes |
Anchor plugs with Sika Flex. |
Concrete |
✓ |
X |
X
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✓ |
X
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X
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Brick |
✓ |
X
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X
|
✓ |
X
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X
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Steel |
X
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X
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✓ |
X
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X
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X
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Colourbond |
X
|
✓ |
✓ |
X
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X
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X
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Wood |
X
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X
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X
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X
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X
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X
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Hebel |
✓ |
X
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X
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X
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X
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✓ |
Plaster * |
X
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X
|
✓ |
X
|
✓ |
X
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Render * |
✓ |
X
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X
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X
|
✓ |
X
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EPS |
X
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X
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X
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X
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X
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X
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Weather Board |
X
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✓ |
✓ |
X |
X |
X |
Tiles |
✓
|
X |
✓
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X
|
✓ |
X |
Cladding |
X |
✓ |
✓ |
X |
X |
X |
Pavers |
✓
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X
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X
|
✓ |
X |
X |
Sandstone |
✓
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X |
X |
✓
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X
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✓ |
Besa Block |
✓ |
X |
X |
✓ |
X |
✓ |
Stucco* |
✓
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X
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X
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X |
✓
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X
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* Dependant on substrate material
Q. If I would like to mount the reel onto a post, how deep should the post be into the ground?
A. The post depth required depends on a number of factors, including how hard packed the soil is and how much concrete is used. We suggest 0.5m as a safe depth for the post before pouring the concrete. In addition, we would recommend that the hole be 30cm square to provide enough concrete to keep the hose reel firmly in place. Hoselink's Retractable Mounting Post is the perfect solution.
Q. What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Q. Can I use the Retractable Hose Reels with hot water?
A. No, they are not recommended for use with hot water. Maximum water temperature is 40 degrees.
Q. Can I leave the tap turned on at all times?
A. We would recommend turning the water off at the tap at the end of each watering session. The increased pressure from the water may cause unnecessary wear to the internal mechanism of the hose reel, potentially shortening the life of the product.
Very good customer service and the best product on the market.
I have the 25 mtr hi glow with us cover & accessories it’s fantastic product that just works spot on
It is a direct replacement for our old one which is now sun damaged and leaking inside. It retracts better than the old one. I thought I ordered a grey one, but it doesn't matter. An added touch is the stop flow fitting on the end of the hose now. You know what they say about quality products like Hoselink. You cry once with the price, but the quality remains long after the price has been forgotten.
This is our third hose reel so our yard is fully set up for ease of watering and tidy hoses.
Top quality product.
Excellent product. We converted to all hose-link products the moment we purchased our very Hoseliknk over 10 years ago. Thanks Hose link for making such a superior products.
I would not use any other hose.
The reel is great the hardware that comes with it to mount to brick is incorrect 12mm plugs for brick but use a 6mm bolt thats incorrect and they strip out had to get 12mm ramset plugs and 9.5mm coach bolts to suit now its secured properly. Also my first reel was missing every part except the reel and mount
Hi Ben, thank you for taking the time to leave us a review. Amazing to hear you are loving the hose reel itself. However, sorry to hear you have found the hardware not suitable, we will be passing this through to our product team for review. And apologies your first hose reel was missing all included accessories - must have been a packing error made. We will follow up with our supplier and warehouse team to ensure all orders are being checked! Kind regards, The Hoselink Team