
Just purchased a Hoselink Retractable Hose Reel but not sure how to get the most out of it? No problem! Follow our simple tips and advice to maximise the potential of your new reel and keep it looking and working great for years to come.
Moving the Hose Reel between locations
Your Retractable Hose Reel comes with one Wall Bracket. If you have more than one tap and are planning to use the reel in two locations, i.e. between the front and back yard, you’ll need to purchase an Additional Wall Bracket & Tap Connector Set. This will allow you to easily disconnect from one tap, lift the Hose Reel and slot it into a bracket in a new location. Simply connect the Leader Hose to the tap and away you go.
Every Hose Reel has two conveniently located handles to make transportation easy - find one on top of the reel and one underneath. Please bear in mind that the longer the hose inside, the heavier it will be. You should also keep in mind the additional weight if the hose is filled with water.
The Classic Retractable Hose Reels weigh as follows (without water):
20m Classic Retractable Hose Reel – 9.45kg
30m Classic Retractable Hose Reel – 13.95kg
The Evolve Retractable Hose Reels weigh as follows (without water):
20m Evolve Retractable Hose Reel – 12.35kg
30m Evolve Retractable Hose Reel – 14.8kg
Can't mount your reel to a wall?
If you live in rented accommodation, haven't got a suitable place to wall-mount your Retractable Hose Reel or simply would prefer not to, then why not try one of our mounting alternatives? The Hoselink Classic Retractable Hose Reel Mounting Post and Evolve Mounting Post offers an excellent alternative to wall-mounting, able to be positioned anywhere in the garden that's close to a tap. The powder-coated metal post must be secured to the ground to take the weight of the reel, ideally using concrete. The hole in the top of the post holds the reel in place, allowing it swivel and follow you as you move around the yard.
Alternatively, the Evolve Fixed Ground Mount provides a stable bracket for your reel to sit in, allowing it to rotate as you move around the garden. This mount can be secured to surfaces such as pavers, decking or concrete using the hardware provided.
Classic 30m Retractable Hose Reel | Charcoal
Evolve™ Retractable Hose Reel | Beige
Locating the Hose Reel more than 2m from the tap
The 2m Leader Hose the Retractable Hose Reel is supplied with is used to connect the reel to the tap. If you need to install the Wall Bracket farther than 2m away from your tap, you’ll need to add an additional length of hose that has been fitted with Hoselink’s no-burst connectors. There are a couple of different options to do this.
You can use a length of 12mm garden hose you already have and purchase a Hose Joiner Set. You will then need to fit the two Hose End Connectors included in this set to either end of the hose. Alternatively, you can purchase one of our pre-cut and fitted Leader Hose Extensions available in 1.5m or 5m lengths for both the Classic Retractable Hose and the Evolve Reel. Simply point and twist to fit one end to your existing Leader Hose and the other end can be twisted on to your Universal Tap Connector.
Protecting and caring for the outer casing

The plastic outer case of your Retractable Hose Reel is UV-stabilised; however, we have, in addition, created a range of Hose Reel Covers for extra protection against the sun and the elements. A cover is particularly helpful if your Hose Reel is positioned in strong sunlight throughout the day.
Occasionally we receive reports of wasps setting up house in the screw holes around the casing. This can leave behind a rusty-brown discharge, but don’t worry, this is not rust. Your Retractable Hose Reel will be supplied with a set of Hose Reel Plugs to block up these small openings.
Hose Reel Cover | Beige | Evolve Series
Covers are designed specifically for the Classic or Evolve models. Please ensure both the model type and size match your reel.
Your selected cover is only compatible with Evolve™ Retractable Hose Reel.
Hose Reel Cover | Charcoal | Classic Series | 20m
Covers are designed specifically for the Classic or Evolve models. Please ensure both the model type and size match your reel.
Your selected cover is only compatible with Classic 20m Retractable Hose Reel.
Keeping your hose and reel clean
You may find that the hose can drag dirt inside the casing when it retracts. We recommend periodic cleaning of the hose to ensure it continues to operate smoothly.
To do this, simply stand at the case and hold a wet cloth over the hose as it retracts. You can also use the sprayer end to wash the full length of the hose when it is fully extended. Just ensure you retract it back into the case when you've finished.
If the inside of the case becomes dirty, you can spray water into it. Any water will come out of a drainage hole at the bottom of the reel.
Security

If you are concerned about protecting your Hose Reel from would-be thieves, you can use our Padlock to secure it to the bracket. You may also consider disconnecting the spray gun from the hose and storing it safely away.
Alternatively, you can remove the unit from the bracket for storage in your garage or shed.
Padlock | Classic Series
Additional Wall Bracket & Tap Connector | Classic Series
Ensuring the hose does not kink
This is easily done by always walking the hose out as far as it is needed, then locking it off. Never stand near the hose reel case and pull the hose out, allowing it to pool on the ground. If you do this, when you walk off it will behave like any other hose and a kink may form along its length.
As you move around the garden, it is a good idea to extend or retract the hose as you go to suit your position from the reel casing.
Always fully retract the hose when you finish watering, walking it back in to prevent damage to the hose and kinking. Do not let it go when retracting as this can cause significant damage to the reel.
For more tips, tricks and troubleshooting help, visit our YouTube channel.

