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Item: INS01

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Hose Reel Installation

Hose Reel Installation

Installation made easy

Please enter your postcode to confirm if your location is eligible for installation and receive our installation options

    Installation made easy

    Now $102.00 Was $120.00
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    Installation Option

    Unfortunately, our installer network doesn’t cover this location yet. We may be able to accommodate some installations outside of our primary network, however it may require an additional travel fee. If you’d like us to confirm please update your details and installation location/postcode below, or if you have any questions please reach out to our customers service team via chat or call 1300 900 617.

    View full details

    You have been asking, and we have delivered. Hose Reel installation is now available! T&Cs apply, see below.

    As simple as our reels are to use, we would say the installation is definitely the most complicated part, or the part people are often most nervous about. 

    Well worry no more!
    With an Australia wide, established Hose Reel installer network, covering all capital and most major regional areas of Australia. Have your brand new Hose Reel installed by one of our professional installers. 

    All mounting options are available for both Classic and Evolve™ Series Reels through the service.

    - Wall Bracket (Timber/Brick)
    - Mounting Post (Soil/Grass)
    - Ground Mount (Timber/Masonry) 

    As well as a convenient option to remove and dispose of your old reel!
    *Please be make sure you are selecting the correct post for your Series of Hose Reel.

    3 Step Process

    Step 1: Confirm your location is eligible for installation using our Postcode checker.

    Step 2: Add the installation type/service to the cart, add any additional items and make payment

    Step 3: Your nominated Installer will contact you within 5 business days of your Hose Reel order being delivered, to arrange an installation time that suits

    Terms and Conditions:

    Inclusions:

    • Assembly and installation of Hoselink retractable hose reel.
    • Fixing to brick or timber walls where reliable and secure mounting is available.
    • Fixing to Hoselink Mounting post 
    • Mounting position for timber walls depends on the location and availability of wall studs.
    • Wall plugs and screws where required. Additional fasteners required may incur additional charges.
    • Removal of packaging.
    • 12 Month Warranty on installation service.

    Exclusions:

    • Hose reel or feeder hose modifications. The tap must be within 1.5m of the installation location; otherwise, an additional leader hose may be required to be purchased.
    • Mounting to Hebel, Plaster or Sandstone, or walls unable to support the weight and load of the product.
    • Mounting Post installation excludes any digging into rock/concrete.

    Other Terms and Conditions:

    • Installation price based on one unit.
    • Products must be on-site before installation.
    • Disposal of old hose reels is not a part of this service; this can be arranged for an additional charge.
    • If an Installer attends site per an agreed time and cannot gain access or complete the installation, a callout fee of up to $75 may apply.

      Frequently asked questions for Hose Reel Installation

      Q: On what surface can a Hose reel be installed?

      A: The Hose Reel can be mounted in a few different ways. These include Wall Mounted on timber/brick and weatherboard walls where reliable, flat and secure mounting is available. A Fixed Ground Mount solution is available on Timber/Brick/Concrete. The Hose Reel can also be mounted on a Mounting Post into soil or grass.

      If you are unsure where you should have your hose reel installed, please get in touch with one of our friendly team members on 1300 900 617 to discuss the best option.

       

      Q: What locations do you provide the installation service for?

      A: We have a network of installers covering the majority of metro and major regional cities across Australia.

      Use our postcode checker to see if your location is covered.

       

      Q: I have just purchased my Hose reel and have also paid for the installation; now what?

      A: You will be contacted by our nominated installer within 5 business days of order delivery, to confirm installation details and time. 

       

      Q: Is there an option to take away my old Hose reel after the new one has been installed?

      A: Absolutely. We can take away and dispose of your old Hose reel for $35.

       

      Q: Can you install a Hose reel if no one is home?

      A: This is possible, but you need to discuss this with the installer once they make contact to book the installation.

       

      Q: How much does it cost for the installation of my Hose reel/reels

      A: The cost for a standard wall installation into Timber/Brick is $120, with discounts starting from 20% for any subsequent installations in the same job. Please refer to the Bulk Pricing table below.

      The cost of the mounting post into soil/grass is $220; this includes the concrete for the installation and the extra time required on-site by the installer. No discount is available for multiple installs.

      Product reviews

      4.5
      Rated 4.5 out of 5 stars
      Based on 91 reviews
      Total 5 star reviews: 75 Total 4 star reviews: 3 Total 3 star reviews: 1 Total 2 star reviews: 3 Total 1 star reviews: 9
      Customers Talked About
      Reviews Summary
      Customers say these retractable hose reels make garden watering much easier and keep hoses neat and organized. Many reviews mention quick, professional installation service with installers arriving on time and completing work efficiently. Common feedback includes praise for the solid retraction mechanism, ease of use, and quality construction. Users appreciate how the reels eliminate tripping hazards and hose deterioration. Some installation issues were noted, including bracket problems, missing components like adaptors, and occasional communication delays. A few customers mentioned the installation cost could be included given the premium price. Overall, reviewers find the product functional and well-designed, with most praising both the hose reel performance and installation experience.
      Slide 1 selected
      91 reviews
      • AG
        Alicia G.
        Verified Buyer
        I recommend this product
        Rated 5 out of 5 stars
        1 week ago
        Efficient

        Guys who came out were friendly and efficient. Did the job within 15 mins and cleaned up after themselves. Good job.

        Hoselink
        1 minute ago

        Thank you so much for your wonderful review, Alicia! We're thrilled to hear that the installer was both friendly and efficient, and that they completed your Hose Reel Installation so quickly while keeping everything tidy. It's great to know you were happy with the service. Thanks for choosing us and for taking the time to share your experience!

      • KG
        Kim G.
        Verified Buyer
        I recommend this product
        Rated 5 out of 5 stars
        1 month ago
        Installation

        Installation was super quick .

        I was contacted on the day it was delivered by installer and was done that day . Very impressive customer service

        Hoselink
        40 seconds ago

        Thank you so much for your wonderful review, Kim! We're thrilled to hear that the Hose Reel Installation was super quick and that our installer was able to contact you and complete the job on the same day your product was delivered. We really appreciate you taking the time to share your experience!

      • VS
        Victoria S.
        Verified Buyer
        I recommend this product
        Rated 5 out of 5 stars
        2 months ago
        Hose Reel

        Second hose reel I’ve purchased and very happy with the product.

        One comment I would make is that we have some items such as pressure hose and car cleaner that we cannot connect to the new hose reel. I would suggest that you include these when you sell a hose reel. We have had to keep our old hose as well as the new one due to having no connector.

      • KK
        Kim K.
        Verified Buyer
        I recommend this product
        Rated 5 out of 5 stars
        2 months ago
        Quick and efficient

        The installation was very fast and proficient. I didn't have the tools or skills to do it myself but any handyperson should give it a go

      • MJ
        Marcus J.
        Verified Buyer
        I recommend this product
        Rated 5 out of 5 stars
        2 months ago
        Hose Reel Installation

        Quick job, done properly and with a minimum of fuss. Exactly what you want when having something installed

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