Retractable Hose Reel, extra connectors & our best-selling cleaning accessories Next shipment due mid December. No Pre orders!
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Retractable Reels frequently asked questions
What is the difference between the standard and Hi-flow Hose Reels?
Our standard Hose Reels feature a 12mm garden hose, whereas the Hi-flow Reels come with a slightly larger 14mm internal diameter garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
Can you add an extension to the main hose on the reel?
Yes, you can attach an additional hose to the main hose on the Hose Reel, however the additional hose will not retract back into the unit. Also your additional hose will need to have Hoselink connections in order for it to join to the end of the main hose.
Can you extend the leader hose to the tap?
The Retractable Hose Reels come with a 2m Leader Hose (the hose that goes from the tap to the unit). If this isn’t long enough (remember to allow a little extra length for the hose reel unit to swivel on the bracket), you can add an additional length of hose as long as it is connected with Hoselink Hose End Connectors. For your convenience we sell Leader Hose Extensions in 1.5m and 5m lengths.
Can you secure the hose reel in place to prevent it from being stolen?
Yes, we sell a padlock which you can use to secure the Retractable Hose Reel onto the wall bracket so that no one can lift it off. The padlock fits into one of the holes that protrude from underneath the bracket, thereby securing it to the wall bracket. Please note the padlock cannot be used with the Mounting Post or Ground Mount.
How else can I attach the hose reel if I don't have a wall?
There are 2 ground mounting options that allow you to position the Retractable Hose Reel away from a wall or fence. The Fixed Ground Mount is low to the ground and can be screwed onto decks or concrete. The Retractable Hose Reel Mounting Post must be concreted into the ground but allows you to position the reel anywhere in the garden. The hose reel slots into a hole in the top and allows the reel to swing freely during use. Keep in mind the Retractable Hose Reel must be mounted in order to function, it cannot be used as a free-standing hose reel. The wall bracket is pre-packaged with all Retractable Hose Reels and cannot be swapped out.
What sizes are the hose reels available in?
Our standard Retractable Hose Reel models are available in 20m and 30m lengths. The Hi-flow Model is available in 25m only.
Can I leave my Hoselink Retractable Hose Reel outside in the elements at all times?
Definitely. Like all our products, our reels are UV stabilised, designed to stand up to the hot Australian sun and all manner of weather conditions. To help protect it we recommend purchasing a Hose Reel Cover, which not only looks attractive, but it protects and extends the lifetime of the outer casing. Please note, external colour fading will not affect the reel’s performance.