If water is leaking from the top of the Universal Tap Connector, it is usually resolved by further tightening the connector on to the tap. Try using a towel wrapped around it to get a better grip.

Alternatively:
- Ensure the Universal Tap Connector is not cross-threaded and screwed tightly on to the tap.
- Unscrew the Universal Tap Connector and inspect the black washer in the top of the connector. If the washer is damaged or missing, replacements can be purchased here.

Hoselink maintains a watertight seal via the o-ring to o-ring seal between fittings. If water is spurting out from where the two fittings connect, then it is most likely due to a missing o-ring.

To resolve:
- Disconnect the fittings from each other.
- Inspect the face of each fitting for the black o-ring.
- Replace the missing o-ring with a spare. Spare o-rings are supplied with all Hoselink connectors, kits, hoses and reels. You can also buy spare o-rings HERE.

This is most likely caused by an incorrectly fitted Hose End Connector. You will need to remove and re-fit the hose on to the connector. Instructions on how to remove the Hose End Connector and re-fit successfully can be found below:

Remove Hose End Connector video - https://youtu.be/JOY7HyWH_C8

Fitting Instructions - click HERE to view.

If you notice water leaking between the Accessory Connector (or Accessory Connector with Swivel) and your attached accessory (such as a sprayer or sprinkler), the issue is likely due to a missing or worn-out washer.

• Unscrew the Accessory Connector from the bottom of the accessory.
• Look inside the base of the accessory for the black washer.
• If missing or worn, replacement 3/4 inch washers can be purchased HERE .