Hoselink staff are always very responsive and helpful, and I like how their products work, but find them a bit delicate. I have now replaced this valve 3 or 4 times. Even though it is said to be sunproof for long life, it only lasts up to 18 months max in my experience. It is easy to replace, but needing to fiddle with it every so often when it needs replacing is disappointing.. if I could biy a hoselink hose set without this valve, I would.
Hi Robyn, thank you for taking the time to leave a review! I am sorry you are having this issue. We do sell the Hose End Connector without this feature, however I know this can make gardening easier. If you do have any issues, do not hesitate to contact us and we are more than happy to help. I am sorry for any inconvenience caused.
The Hoselink Team
I recommend this product
Replacement lever for hose connector
Good. Received it within a few days and quickly did the repair.
Hi David, thank you for taking the time to leave us a review. We appreciate hearing from you. We are so sorry to hear that you are having issues with your fittings. This is not the kind of customer experience we want you to have. Please contact us directly at 1300 900 617 and we would be happy to sort out something for you. We hope to hear from you soon!
Thanks, The Hoselink Team.
I seem to have to replace these often due to breakage or failure to fully rotate the ball valve to the off position. Although continuing to use Hoselink due to parts availability and customer service the replacement cost are insignificant. It only becomes a pain when I run out of spares or robbing from another valve assembly. I usually buy a few every so often.