Thank you for your review.
We are sorry to hear this! We do take pride in the quality of our products, so this is disappointing to hear.
We would recommend to wet the ground to help soften it up to then place spike in, in this case.
Please feel free to contact us at firstname.lastname@example.org or call 1300 900 617 and one of our friendly customer service team members would love to help if you have any further questions or enquiries about this.
The Hoselink Team