Hoselink has spare blades as well as screw and nuts sets available to buy.To purchase click HERE.

If the misting heads become blocked, this will be due to build-up or grit from the water. To fix, simply unscrew the brass nozzle from the mist valve and soak the in white vinegar and water.

If your pet bowl overflows, it will be due to the float valve not shutting off the water. Check the float and lubricate the hinge with silicone lubricant so it can move freely.

Pet Bowl floats are available as a spare part and can be purchased HERE.

If you find the levers on the two way brass tap adaptor are not shutting off the water, it may that the levers are a little tight and need loosening. Use pliers to twist the lever so that if fully shuts off the water for the first time. Then, if you twist the levers back and forth gently a few times with the pliers this should loosen it and shut off properly the next time.

If your timer didn’t activate or shut off at the scheduled time, please review the following possible causes:

1. Incorrect Programming – Double-check the timer settings to ensure the schedule is correctly configured.

2. Low Water Pressure – Insufficient pressure can prevent the timer from operating as intended.

3. Debris in the Valve – Dirt or particles may be blocking the internal valve. Try rinsing the device with warm water to clear any obstructions.

4. Overlapping Start Times – Ensure there are no conflicting watering times programmed.

5. Manual Watering Mode – Confirm the timer is not in manual mode, which can override the schedule.

6. Tap Turned Off – Make sure the water supply to the timer is turned on.

If none of the above resolves the issue, there may be a fault with the internal valve. For assistance or warranty replacement, please contact our customer service team HERE.