Other Troubleshooting

Help for some of our other products

Ratchet Pruners

Replacement blade and screw

Hoselink has spare blades as well as screw and nuts sets available to buy. To purchase click HERE.

Misting Kit

Blocked misting heads

If the misting heads become blocked, this will be due to build-up or grit from the water. To fix, simply soak the head in white vinegar and water.

Pet Bowl

Pet Bowl overfilling

If your pet bowl overflows, it will be due to the float valve not shutting off the water. Check the float and lubricate the hinge with silicone lubricant so it can move freely.

Pet Bowl floats are available as a spare part and can be purchased HERE.

Two Way Brass Tap Adaptor

Water not shutting off

If you find the levers on the two way brass tap adaptor are not shutting off the water, it may that the levers are a little tight and need loosening. Use pliers to twist the lever so that if fully shuts off the water for the first time. Then, if you twist the levers back and forth gently a few times with the pliers this should loosen it and shut off properly the next time.