FAQs | INS01 | Installation FAQs

Q: On what surface can a Hose reel be installed?

A: The Hose Reel can be mounted in a few different ways. These include Wall Mounted on timber/brick and weatherboard walls where reliable, flat and secure mounting is available. A Fixed Ground Mount solution is available on Timber/Brick/Concrete. The Hose Reel can also be mounted on a Mounting Post into soil or grass.

If you are unsure where you should have your hose reel installed, please get in touch with one of our friendly team members on 1300 900 617 to discuss the best option.


Q: What locations do you provide the installation service for?

A: We have a network of installers covering the majority of metro and major regional cities across Australia.

Use our postcode checker to see if your location is covered.


Q: I have just purchased my Hose reel and have also paid for the installation; now what?

A: You will be contacted by our nominated installer within 2 business days of order delivery, to confirm installation details and time. 


Q: Is there an option to take away my old Hose reel after the new one has been installed?

A: Absolutely. We can take away and dispose of your old Hose reel for $35.


Q: Can you install a Hose reel if no one is home?

A: This is possible, but you need to discuss this with the installer once they make contact to book the installation.


Q: How much does it cost for the installation of my Hose reel/reels

A: The cost for a standard wall installation into Timber/Brick is $120, with discounts starting from 20% for any subsequent installations in the same job. Please refer to the Bulk Pricing table below.

The cost of the mounting post into soil/grass is $200; this includes the concrete for the installation and the extra time required on-site by the installer. No discount is available for multiple installs.