Contact Us

Reach out to our experienced team of customer service specialists

  • Live Chat

    Help is available 24/7
    Fern, our AI assistant, can help any time, day or night. Need a person? Our team is online Monday to Friday 9am to 5pm and Saturday 9am to 2pm. You can also find answers in our Help Centre.

    Chat now  

  • Email

    Contact us at hello@hoselink.com.au

    Typically responds within 1-2 business days.

    Email Us  

  • Phone

    Phone Support available Monday to Friday, 8am to 6pm AEST. Excludes Public Holidays

    Phone us on 1300 900 617 

  • Click & collect is available Monday to Friday, 9am to 5pm.
    Order online before 3pm for same business day collection.
    You will receive an email confirmation once your order is ready for collection.

    Collect from our warehouse: Unit 1/108 Old Pittwater Road, Brookvale, NSW 2100.