Frequently Asked Questions about Hose Reels
Our standard Hose Reels are made with a 12mm garden hose whereas the Hi-flow Reels are made with a slightly larger 14mm garden hose. Because of the design, all retractable hose reels will reduce water pressure to varying degrees. With the larger diameter hose in the Hi-flow model, we've calculated a 25% better water flow rate in comparison to our standard models, making for easier and quicker watering. Unless you have extremely high water pressure, we would always recommend the Hi-flow model for the best watering experience. In particular, anyone who has low to medium water pressure at their home should choose the Hi-flow model to minimise loss of pressure.
There are a number of things to consider when deciding which type of hose reel is right for you. Where can you locate it? Do you have a wall you can mount it to? If you have a big property, do you want to move it around from place to place? Are you renting and want to take it to your next home? What is your budget? Do you need a heavy duty solution? What is most important to you, convenience or value? Here are our brief summations of the hose reels we offer:
If wall mounting is ok, the most popular choice is a Retractable Hose Reel. In heavy use situations, our Heavy Duty Manual Reel is the best choice.
A Hose Reel Cart allows you to move the hose as much as you need and is rewound via the handle on the side of the unit. It is possible to purchase additional brackets that allow Retractable Hose Reels to be used in more than one location but keep in mind the reels become heavier when full of water and having to move it won’t be as enjoyable an experience as simply pulling it in and out when needed.
You can create a free-standing solution for the Retractable Hose Reel by purchasing a specialised mounting solution such as the Fixed Ground Mount or Retractable Hose Reel Mounting Post, bear in mind that both options need to be permanently secured. Alternatively, our manual wind Hose Reel Box is an attractive storage option that sits on the ground with no installation required. This is also a good solution for renters.
Yes, you can attach an additional hose to the main hose on the Hose Reel, however the additional hose will not retract back into the unit. Also your additional hose will need to have Hoselink connections in order for it to join to the end of the main hose.
The Retractable Hose Reels come with a 2m Leader Hose (the hose that goes from the tap to the unit). If this isn’t long enough (remember to allow a little extra length for the hose reel unit to swivel on the bracket), you can add an additional length of hose as long as it is connected with Hoselink Hose End Connectors. For your convenience we sell Leader Hose Extensions in 1.5m and 5m lengths.
There are 4 hose lengths to choose from: 15m, 20m, 25m and 30m. The Hi-flow model is only available in 25m.
Yes, we sell a padlock which you can use to secure the Retractable Hose Reel onto the bracket so that no one can lift it off. The padlock fits into one of the holes that protrude from underneath the bracket, thereby securing it to the wall bracket.
There are 2 ground mounting options that allow you to position the Retractable Hose Reel away from a wall or fence. The Fixed Ground Mount is low to the ground and can be screwed onto decks or concrete. The Retractable Hose Reel Mounting Post must be concreted into the ground but allows you to position the reel anywhere in the garden. The hose reel slots into a hole in the top and allows the reel to swing freely during use. Keep in mind the Retractable Hose Reel must be mounted in order to function, it cannot be used as a free-standing hose reel. The wall bracket is pre-packaged with all Retractable Hose Reels and cannot be swapped out.
The Hose Reel Covers are made with UV protected materials to add an increased layer of protection for any Hose Reel's that may be positioned directly in the sun at any given length of time. They also protect the Hose Reel from any creatures that may find their way into the reel through the screw holes. Please keep in mind the cover is fabric and will eventually deteriorate from the elements, however it is a great value way to protect your investment over time.
Our Manual Hose Reels are designed to hold up to 30m of hose.
No, unfortunately the 18mm hose is too large for our Manual Hose Reels.
The Retractable Hose Reel repair kit will enable you to cut out and repair a damaged hose section, so you can continue to use your hose reel.