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We've made it easier than ever to get what you want, when you want it.
Has your nice but naughty dog chewed the hose in your retractable hose reel and left it leaking? Accidentally cut the hose with a tool or ran over it with the lawnmower?
You can now fix any small hose using the 12mm Retractable Reel Hose Repair Kit. This kit will enable you to cut out and repair the damaged hose section, so you can continue to use your hose reel.
The kit includes 1x Plastic Double Ended Barb, 2x Easy Lock Hose Clamps, and 2x Pieces of Heat Sealing Shrink Wrap and an Instruction Sheet. The whole process takes about 15 minutes and is easy enough for anyone to complete.
You can also use this kit to repair a Hoselink Classic or Superflex Hose, or any other 12mm garden hose.
Not sure where to start? Download a manual for this product in a PDF format
Product works well to reconnect hose sections, however shrink wrap supplied was nearly the size of the hose, not bigger, so barely fit over the clamps. This caused a real struggle to implement properly
Hi Joel, thank you for providing your feedback - greatly appreciated! We will pass on your comments about the shrink wrap and perhaps look into sourcing some larger options. It is supposed to be quite tight to suit but should not be hard to install. Thank you again for the feedback, appreciate it! Kind regards, The Hoselink Team
A nightmare requiring 2 people to complete the task. The insertion of the plastic section is fine, however the instructions should be rewritten to state that the first heat shrink wrap is well and truly shrunk over all parts. Otherwise it is almost impossible to slide the second sleeve over, due to unacceptable catches. We are very handy but this tested us to the limit. ideally the second sleeve could be another 2mm in diameter. Importantly it works with no leaks.
Hi Phillip, Thank you so much for your feedback and we are sorry to hear that you had this experience. We strive to make the experience as easy as possible for our customers so this is disappointing to hear. Your feedback has been passed on to our team and will be under review. If you need any assistance, please contact us directly. Kind regards, The Hoselink Team
great design, a little hard to get shrink tubes over clips. but in the end it was installed and looked great. However it still got caught when pulling out hose and on retracting. I ended up cutting of about 5 meters of hose and putting ends on it to use when I needed that extra length. P.S. you sent me the joiner free of charge so thank you.
Hi Barry, Thanks for your feedback. We are sorry this happened and please do contact if it continues to be an issue so we can resolve this for you! Kind regards, the Hoselink Team
First shrink sleeve would not shrink perfectly especially at the ends.This made it impossible to get the 2nd shrink sleeve over the first sleeve
Hi Geoff, thanks for taking the time to leave us a review. Regarding your hose reel repair kit, if you would like to discuss it further, give us a call at 1300 900 617 and we can find a solution for you. Thanks, The Hoselink Team.
truly amazing had not known about this repair kit, Retractable hose now working perfectly
Fixed my hose I thought I’d have to cut it and make it shorter but this done the trick easy straight forward instructions Ii bought 2 and now have a spare i
Instructions could be improved. Needed a lot of force (and some dish liquid) to get the hose pieces onto the joiner despite using boiling water to soften them. It would be helpful if one of the heat-shrink plastic sleeves was a few mm bigger than the other so that it can go over the top more easily. End of the day it does what it needs to do, so I'm happy.
Hi Adam, Thanks for your feedback and this has been passed on. Contact us directly if you need any further assistance. Kind regards, The Hoselink Team
Well, it wasn’t the best, fist set of clamps would not click together , would not lock in no matter what I tried, lucky I bought 2 sets because the second set locked on easy, now I am left with the second set with no clamps, the heat shrink was very hard to get over the join, had to use pliers to get them on only just got it over the second clamp, nothing like your advert, maybe got affected by heat before it arrived, so my overall experience was not very good at all
Thank you for your review Bill! I am sorry you had this problem. It is not something we have come across before but I can understand your frustration. I have arranged for a new Repair Kit to be sent in the post for you. You should receive this shortly. If you require anything further, please contact our customer service team on 1300 900 617 or via email at hoselink@hoselink.com.au Kind Regards, The Hoselink Team